Privacy Policy

1. Introduction

IoData ("we", "our", or "us"), a product of Moonxi Tecnologia Ltda., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our industrial IoT platform.

2. Information We Collect

2.1 Industrial Data

We collect telemetry data from your industrial sensors including temperature, pressure, humidity, and other operational metrics. This data is used exclusively for anomaly detection and predictive maintenance services.

2.2 Account Information

When you create an account, we collect your name, email address, company name, and contact information.

2.3 Usage Data

We automatically collect information about how you interact with our platform, including IP addresses, browser types, and access times.

3. How We Use Your Information

• Provide anomaly detection and predictive maintenance services
• Send alerts about equipment issues
• Improve our machine learning models
• Communicate with you about your account
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest and in transit
• SOC 2 Type II compliance
• Multi-tenant data isolation
• Regular security audits and penetration testing
• 24/7 monitoring and incident response

5. Data Retention

We retain your industrial data for the duration of your subscription and up to 90 days after termination to allow for data recovery. You may request immediate deletion at any time.

6. Data Sharing

We do not sell, trade, or rent your data. We may share information only:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers under strict confidentiality agreements

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Export your data in a portable format
• Opt-out of marketing communications
• Lodge a complaint with supervisory authorities

8. International Data Transfers

Your data may be processed in data centers located in the United States and Brazil. We ensure appropriate safeguards are in place for international transfers.

9. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.